From the publisher: Too many airline passengers don't know how to behave

When I was a kid, if my brothers or I acted up while on a family drive — six people packed into a sedan, without air conditioning and long before the days of spacious minivans — our dad would do like so many of his generation. He would keep one hand on the steering wheel, turn his head toward the back seat, and announce in a menacing voice: “If you don’t stop that, I’ll put a stop to it.”

We knew how he intended to stop our bickering, so we usually sat down and behaved.

Today’s version of that childish behavior is playing out aboard airlines nationwide, though far too many passengers are angri...

 

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