The Alaska Marine Highway System is not alone in trying to manage with a crew shortage, nor is it a new problem.
But the fear of COVID-19 is making it worse.
“We’ve had a slow progression of loss of crew over the years,” John Falvey, the system’s general manager, said in an interview last week. “COVID has not helped us.”
Fear of catching the coronavirus is an issue for recruiting new stewards who work in the galley and dining area, clean the cabins and public areas, he said. “There tends to be a concern now (of COVID) when you look at customer service positions,” the same as restaurants and re...
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