From the publisher: Postal Service needs to get back its ZIP


I know things change and I too sit around with friends and bemoan how it used to be, how we miss the old days, how much better things were then.

Good thing I went online to complain to friends instead of writing a letter. Who knows when it would have arrived.

Though the U.S. Postal Service motto says "neither snow nor rain nor heat nor gloom of night" will delay the mail, that has not protected it from politics, poor management at the top and lack of congressional action.

I admit that impatience is one of my many character flaws, but a couple of recent examples struck home - after they arrived...

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