Delivery service urges online shoppers to provide complete shipping info

As the holiday season approaches and online shopping continues to rise, Wrangell's delivery service faces challenges getting its job done in a timely fashion as it contends with missing address information.

Chris and Dixie Booker, who own C&D Deliveries, play detective, using Facebook and other resources to lead them to the right location.

"We have a bit of investigative work to do ourselves," Chris Booker said. "Our company is in charge of figuring out those kinds of situations. It gets to be challenging."

Incomplete names, missing or incorrect physical addresses, as well as parcels labeled a...


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